Register: 9th Annual Malik Lectureship Hosted by the Henry Ford Neuroscience Institute

Wednesday, March 13, 2019

Building lasting relationships with customers just got a whole lot easier

Our powerful online community software combines the innovation of AI with human insight that drives real connection.

That’s why we’re redefining how organizations spark real conversations, build deeper relationships, and drive lasting outcomes. Using the combined strength of AI and the power of human insight, we help you deliver more personalized, relevant experiences at scale.

Online Community Platforms Designed for Your Organization

Choose your organization type to explore the products, features, and success stories most relevant to you.

For decades, Higher Logic has helped associations and businesses build vibrant, high-impact online communities—and now, we’re taking engagement even further by combining the power of AI with the authenticity of human connection.

See how our customers are transforming their engagement strategies—and what’s possible when AI meets community. Explore stories from our customers to see what’s possible.

Meet your members, customers, and employees at any stage of their journey to drive impact across key moments. Higher Logic empowers associations and B2B/B2C companies to strengthen and leverage relationships with all-in-one online community software.

The Society of Health and Physical Educators (SHAPE) uses Higher Logic Thrive to spur member engagement, knowledge sharing, and membership renewals.

Rejuvenated its online learning community to connect more than 200,000 health and PE professionals

Leveraged the flexibility of Higher Logic Thrive to meet unique member needs and increase membership value

Achieved a 40% email newsletter open rate, strengthening member connections and communication

There aren't many things specifically tailored for associations but Higher Logic Thrive is really a full-service association tool. We used to have separate tools. Getting to where it's a one-stop-shop — like Higher Logic Thrive offers — and working within that one system that has everything is so much better and easier for us.

The Alliance of Community Health Plans (ACHP) leverages Higher Logic Thrive for streamlined operations and deeper member engagement. Their improved online community inspired more logins, more engagement, and more activity.

Experienced a 27% surge in new member logins with Higher Logic Thrive

Streamlined processes to save staff time and enhance internal efficiency

Personalized member hubs to foster deeper connections and knowledge sharing

Higher Logic Thrive has helped us reduce clicks for our members and make it easy for them to get to the sections of our community they care about.

Bitdefender course-corrected a disengaged customer community and scaled exponentially with our online community software for B2B companies, Higher Logic Vanilla. Now, they provide more value to customers with an engaging, helpful online hub.

The truly amazing thing is that our results were achieved with a team of only two admins and a handful of moderators, none of whom had previous experience in community management.

F-Secure was in a position to reshape its investment in community-building. Higher Logic Vanilla enabled the business to revive its online community by providing customers with necessary wins across the customer journey.

Survey results showed 47% of customers intended to purchase the product because of its online community

The amount of money that we make from the community pays for much more than just the platform; by measuring revenue contribution alone we are able to pay off the platform.