New On-Demand CME: Essential Practice Communication Resources

Access a library of over 120 on-demand webinars through MSMS.  Explore various topics including clinical insights, Grand Rounds, Practice Management, and Michigan License Renewal Essentials, with fresh content added every month. 

MSMS is excited to announce that the June Practice Management and Grand Rounds webinars are now available in the on-demand library.  This month, two topics essential for practicing physicians were covered.  Whether you missed the live broadcasts or just want a refresher, you can now access these sessions anytime, anywhere.

Practice Management: Managing Challenging Interactions - Effective Communication is Key

During this presentation, Debra Davidson, M.J., ARM, CPHRM, CPPS, The Doctor’s Company, addresses the need for effective communication to increase patient understanding and adherence as well as offer strategies that can help de-escalate situations.  This activity shares tools for your office setting, including:

  1. Patient Satisfaction Questionnaire
  2. Zero Tolerance Policy
  3. Patient Behavior Warning Letter
  4. Checklist for Dissatisfied Patient Management
  5. Online/Social Media Interventions
  6. Patient Dismissal Process

Grand Rounds: Helping Hands - A Simulation Solution to Teaching the Hand Examination to Trainees

The hand examination is extremely high yield for health care providers.  It is essential for patient care as it helps promptly diagnose inflammatory arthritis, which is crucial for preventing permanent joint damage.  During this session, Ibtissam Gad, MD, discusses

  1. The critical role of the hand musculoskeletal physical exam in clinical practice
  2. The gaps in musculoskeletal physical exam education
  3. How simulation-based education can be incorporated into the learning of the hand physical exam

To view the full list of on-demand webinars and to register, click here.

Need assistance? Contact the MSMS Education team at 517-336-5790 or educationdept@msms.org