The Michigan State Medical Society (MSMS) Physicians Insurance Agency (PIA) is a key agency with The Doctors Company (TDC). TDC is also the exclusive endorsed professional liability carrier for MSMS. The following information was written by TDC for MSMS members.
Ambient artificial intelligence (AI) scribe technology is rapidly transforming everyday clinical practices. This innovation brings unique privacy, consent and documentation-integrity risks that require careful management. Recent class action litigation underscores the critical importance of obtaining meaningful patient consent before recording clinical encounters.
The Doctors Company has created a checklist to support safe and compliant use of AI while reducing liability exposures. The checklist focuses on organizational and practitioner responsibilities and is designed to help healthcare organizations identify and manage key risks associated with ambient listening technology. TDC recommends reviewing this checklist annually and updating practice policies, workflows, auditing processes, and training as the technology continues to evolve.
To learn more, the full checklist can be accessed here.
For more information on The Doctors Company or to receive a professional liability proposal contact Angela Criswell, Director Operations and Sales at (517) 336-5734 or acriswell@msms.org.