Welcome to SafeHaven™

Your resource for physician and provider well being — made for physicians, by physicians.

SafeHaven™ ensures physicians and providers can seek confidential assistance and support for burnout, career fatigue, and mental health reasons.

Rediscover meaning, joy, and purpose in medicine.

Physicians and health care providers are taking care of people every day. But who is taking care of them? Many are suffering from stress and burnout, and it's affecting some providers at crisis levels.

SafeHaven™ provides physicians and health care providers a discreet, confidential set of resources so they can stay well, avoid burnout, and connect to their purpose.

Why SafeHaven™

Physicians and health care providers are a precious resource — and that's why SafeHaven™ is committed to taking care of them. Stress and burnout are on the rise, and, along with physician suicide, they are trending in the news more than ever due to factors such as COVID-19, insufficient PPE, and staff shortages.

SafeHaven™ addresses these challenges head-on by offering a comprehensive, proactive set of well being resources to help providers manage the demands of their personal and professional lives.

What’s included in SafeHaven™?

SafeHaven™ is available for physicians, health care providers, and their family members. Our resources can help manage a variety of work and life challenges, including behavioral health and emotional struggles. SafeHaven™ includes:

  • In-the-moment telephonic support, available 24/7
  • Face-to-face counseling sessions*
  • Peer Coaching
  • WorkLife Concierge
  • VITAL WorkLife App—connect with your resources, take assessments to evaluate well being, access Insights, videos and more
  • Telephonic legal and financial consultations and resources
  • Member Website with extensive work & life resources

*Counseling temporarily available via telehealth (phone or video) due to COVID-19

Peer Coaching

Talk with someone who understands and has personal experience with the unique challenges of the medical profession, such as:

  • Find joy, meaning, and purpose in medicine
  • Communication and conflict resolution
  • Stress and burnout
  • Work/life integration
  • Leadership development
  • And much more

Professional Support, Assistance

Unlimited in-the-moment telephonic support, available 24/7, and telehealth counseling (via phone or video), for concerns such as:

  • COVID-19 related stressors
  • Stress, anxiety, and depression
  • Coping with adverse events and medical malpractice
  • Family and marital, personal relationship issues
  • And much more

WorkLife Concierge

All-purpose virtual assistant available 24/7 to help with every day and special occasion tasks, such as:

  • Meal-prep delivery services
  • Home and auto services
  • Relocation services
  • Tackle errands and "to-do" lists
  • Travel arrangements
  • Entertainment and leisure services
  • And much more

Organizational Savings

SafeHaven™ is a confidential and discreet solution designed to reduce stress and burnout, promote work/life integration, and support the well being of your physicians and health care providers, which may even increase your bottom line. Organizations report savings of $20-$40 for every $1 spent on well being resources. The well being of physicians and health care providers impacts all levels of public health and patient care, including:

  • Recruitment and retention
  • Patient satisfaction scores
  • Physician and provider  engagement
  • Care team relationships
  • Patient safety
  • Profitability

If you have questions or want to learn more about SafeHaven™, email us at MSMS@MSMS.org.