Preparing for the Sunsetting of Windows 10: What You Need to Know
As Microsoft prepares to officially end support for Windows 10 on October 14, 2025, physician practices must start planning now to ensure continued security, compliance, and operational efficiency. This transition may seem technical, but for healthcare providers, the implications are much broader, impacting HIPAA compliance, cybersecurity, and even patient care.
Microsoft’s end of support means Windows 10 will no longer receive security updates, patches, or technical assistance. For practices, this creates significant vulnerabilities. Operating on unsupported software like Windows 10 after its end-of-support date can pose several significant risks for practices. First, there are HIPAA compliance concerns, as the Security Rule requires healthcare providers to use updated and secure systems to protect electronic protected health information (ePHI). Failing to upgrade could be seen as non-compliant. Additionally, cybersecurity threats increase dramatically when systems no longer receive regular security patches, making them prime targets for malware, ransomware, and other forms of cyberattacks. Finally, operational disruptions may arise as outdated systems often experience compatibility issues with modern practice management tools, EHR software, and other essential applications that keep medical practices running efficiently.
What Practices Should Do Now
To transition away from Windows 10 smoothly and securely, physician practices should begin taking concrete steps now. A proactive approach will reduce the risk of unexpected disruptions and help maintain compliance and data security throughout the process. The following actions outline some steps for how to prepare your practice for the upcoming changes.
- Take Inventory of All Devices
Conduct a thorough assessment to identify all computers and devices running Windows 10. Prioritize machines used for patient data access and communication.
- Consult with Your IT Partner
Engage with your IT provider to develop a migration plan. Consider upgrading to Windows 11, ensuring that all hardware is compatible. Devices more than 3-5 years old may need to be replaced.
- Evaluate Software Compatibility
Ensure your EHR, billing software, and other applications are compatible with Windows 11 or other updated platforms.
- Budget for Upgrades
Factor hardware and software upgrade costs into your IT and operational budgets for 2024–2025. Consider financing options or phased rollouts to ease the financial impact.
- Plan for Minimal Downtime
Schedule upgrades during low patient volume periods to minimize disruptions. Backup all data before upgrades begin.
- Enhance Staff Readiness
Provide training for staff on new systems and workflows to ensure a smooth transition.
- Stay Informed
Microsoft may offer Extended Security Updates (ESUs) for Windows 10 at a cost, but this should be seen as a temporary bridge—not a long-term solution.
Transitioning from Windows 10 is not just a technical issue, it’s a compliance, security, and operational priority. By acting early, practices can avoid costly disruptions, maintain patient trust, and continue delivering quality care without interruption.