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Event Registration

  
Successful Strategies for Patient Satisfaction
Additional Information

Your patients deserve exceptional service every time they visit your offi ce. This fun, interactive seminar will help you discover practical strategies for pleasant interaction with patients. Join Jill Young, CPC, CEDC, CIMC, for tips and techniques on running a smooth medical offi ce with patient-oriented service in mind. This course will teach you: Effective patient communication, Strategies for dealing with hostile patients, How to create a code of conduct within your office, and How to develop your telephone techniques.
 
 
Fees:   $125.00 for MSMS & MMGMA members; $175.00 for non-members


Available Course Dates

Please check the box of the event date you would like to register for.
*You must be logged in to select an event.
   Date Program Location Site Codes
09/09/201001:00 PM-04:00 PMGrand RapidsHilton AirportPS090910
10/07/201001:00 PM-12:00 AMTroySomerset InnPS100710


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It's About Time: Office Efficiency
Additional Information

How is your offi ce’s effi ciency? Good organization and effi ciency are necessary skills for an effi cient offi ce. This begins at the front desk and carries through all jobs in the offi ce from check-in to check-out, test scheduling and obtaining test results; patient vitals and patient forms; and physicians too. This course offers valuable tools to improve both the reception area and all other areas of your offi ce fl ow. But that’s not all! Chart preparation, insurance verifi cation and patient intake are additional areas for discussion. And let’s not forget the security of money. Cash security, cash fl ow (including paper trails) and checks and balances to protect both the practice and the employee are all a part of this fast paced program.
 
 
Fees:   $125.00 for MSMS & MMGMA members; $175.00 for non-members

Available Course Dates

Please check the box of the event date you would like to register for.
*You must be logged in to select an event.
   Date Program Location Site Codes
10/05/201001:00 PM-04:00 PMNoviHotel BaronetteOE100510
11/02/201001:00 PM-04:00 PMGrand RapidsHitlton AirportOE110210

120 West Saginaw Street, East Lansing, Michigan 48823  Tel: (517) 337-1351  eMail:   msms@msms.org
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